You Are What People Think You Are (Perception Is Reality)

Here's one that's been on my mind for a few weeks. See if this rings true for you. Have you ever had a customer, job applicant or even a friend commit to something and then not follow through? Doesn't it really frustrate you?

So, now look at it from the perspective of the person who didn't follow through. Let's say you get a call from someone and they ask you to come to an event. It could be a seminar, a party or maybe a business celebration. You say yes, I'll be there. Then, fifty-million things come up, and you don't show. What do you do now?

There are several ways to respond. One is to call the person and give your regrets. If this is your response, just a word of caution - nobody wants to hear excuses, because that's below the line. If "by way of explanation" you need to explain, or you feel your host would like an explanation, just be sure to stay above the line. Remember, when we are above the line, we take ownership, accountability and responsibility, when we are below the line, we make excuses, we blame others/circumstances, or we simply deny any responsibility.To simply say, the next time you happen to see the person, "oh yeah, I couldn't make it because something came up," does not help.

You see, whether it's a personal or business event, you will be judged on all levels based on your response. How you respond, even if it's a personal event, will reflect on you and your business. People don't separate these - you are what people think you are. Their perception of you is their reality. You may be thinking, it was just a personal commitment or a simple business function. To the person who invited you, it reflects on you and your business.

People will transfer lack of commitment to your business and think "wonder if that's the way they run their business too?"So, next time you make a commitment, follow through. It'll do wonders for both your personal life and your business.